Find answers to common questions about our services
Required documents include: photocopy of ID card, latest billing or loan agreement, stamp duty, and other supporting documents if required.
No. Unlike some other services, Karisa does not ask for your physical credit card or SIM card.
Payment is made directly to the bank according to applicable procedures. Karisa does not receive payments from clients.
Consultation flow: 1) Free consultation, 2) Financial condition analysis, 3) Strategy formulation, 4) Negotiation with bank, 5) Agreement, 6) Accompaniment until completion.
Initial consultation at PT Karisa Solusi Indonesia is FREE. You can consult at no cost to understand your condition and available solutions.
PT Karisa Solusi Indonesia is a debt management service company focused on resolving credit card and unsecured loan obligations legally and professionally since 2018.
Yes, all our services refer to Bank Indonesia regulations on customer complaint resolution and applicable OJK regulations.
The estimated time depends on the type of program and the relevant bank policies. The process generally takes 2-8 weeks.