Trusted Financial Solutions

Experienced since 2018 in helping Indonesians resolve financial obligations professionally and legally.

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Trusted By

Bank Mandiri BCA BNI BRI CIMB Niaga Maybank Permata Bank Standard Chartered
Director's Message

Pak Wahyudi

Chief Executive Officer

Welcome to PT Karisa Solusi Indonesia. Since 2018, we have been committed to helping Indonesians find the best solutions for their financial challenges through professional, legal, and transparent services. We understand that every client has unique circumstances, which is why we provide personal accompaniment from start to finish. Thank you for entrusting your financial journey to us.

Pak Wahyudi

About Karisa

Professional financial solutions since 2018

Vision

To become a company that provides the best solutions for clients in resolving Credit Card and Unsecured Loan obligations professionally, trustworthily, and oriented towards customer satisfaction.

Mission

  • Provide the best service to every client.
  • Understand every financial problem thoroughly.
  • Provide safe, legal, and targeted solutions.
  • Build professional cooperation with banking institutions.
  • Become a trusted financial consulting company in Indonesia.

Legal Basis

Mediation and customer complaint resolution services refer to Bank Indonesia regulations regarding customer complaint resolution. All processes are carried out in accordance with applicable regulations.

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Years Operating
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Clients Helped

Why Choose Karisa

Karisa Solusi Indonesia is a customer-oriented company

Professional Consultation

Our expert team provides in-depth analysis and targeted solutions

Full Accompaniment

We accompany you from initial consultation until completion

Legal & Transparent

All processes refer to BI and OJK regulations, with no hidden fees

Experienced

Experienced since 2018 in handling various debt management cases

Solution-Oriented

Each solution is tailored to the unique financial condition of each client

No Physical Card Required

Unlike other services, we do not ask for your physical credit card or SIM card

Payment to Bank

Payment is made directly to the bank according to procedures, not through intermediaries

Diverse Programs

Restructuring, discounts, light installments, and program combinations according to bank policies.

Our Services

Comprehensive solutions for your financial needs

Online Loan Negotiation

Accompaniment for online loan obligation settlement and restructuring.

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Credit Assessment

Professional evaluation of prospective customer credit conditions.

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Debt Restructuring Consultation

Helping provide loan recommendations tailored to customer profiles.

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SLIK OJK Check

Credit history checking service through the Financial Information Service System.

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Credit Card Negotiation

Accompaniment for credit card obligation negotiation with the bank.

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Unsecured Loan Negotiation

Accompaniment for Unsecured Credit (KTA) negotiation.

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Rural Bank Negotiation

Accompaniment for negotiation with Rural Banks.

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Leasing Negotiation

Accompaniment for leasing obligation settlement.

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Karisa Protection

Accompaniment throughout the obligation settlement process until completion.

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Consultation Process

Simple steps towards your financial solution

1

Consultation

Free consultation to understand your financial condition

2

Analysis

In-depth analysis of your credit profile and payment capacity

3

Negotiation

Negotiation with the bank to get the best program

4

Agreement

Signing agreement with official documents from the bank

5

Accompaniment

Accompaniment until completion with settlement letter

5 / 5

Google Reviews

48 Google Reviews

Ah
Ahmad S.
★★★★★

Very professional and transparent service.

De
Dewi K.
★★★★★

Very satisfied with Karisa service. Fast and legal process.

Ru
Rudi H.
★★★★★

Very helpful free consultation.

Si
Siti M.
★★★★★

Unsecured loan negotiation process went smoothly.

Ba
Bambang T.
★★★★★

The accompaniment provided is very detailed.

Li
Lina P.
★★★★★

No need to surrender physical credit card.

Yu
Yusuf A.
★★★★★

Settlement letter from bank received.

Ri
Rina W.
★★★★★

Legal accompaniment very helpful.

Frequently Asked Questions

Find answers to common questions about our services

Required documents include: photocopy of ID card, latest billing or loan agreement, stamp duty, and other supporting documents if required.
No. Unlike some other services, Karisa does not ask for your physical credit card or SIM card.
Payment is made directly to the bank according to applicable procedures. Karisa does not receive payments from clients.
Consultation flow: 1) Free consultation, 2) Financial condition analysis, 3) Strategy formulation, 4) Negotiation with bank, 5) Agreement, 6) Accompaniment until completion.
Initial consultation at PT Karisa Solusi Indonesia is FREE. You can consult at no cost to understand your condition and available solutions.

Office Locations

Visit our offices in Jakarta or Surabaya

Head Office Jakarta HQ

Jl. RC. Veteran Raya No.20 Lt.4, RT.4/RW.10, Bintaro, Pesanggrahan District, South Jakarta City, DKI Jakarta 12330
Monday - Friday: 09:00 - 17:00 WIB
Saturday: 09:00 - 14:00 WIB

Surabaya Branch Office

Grand Sungkono Lagoon Tower Caspian, Jl. KH Abdul Wahab Siamin No. Kav 9-10, Dukuh Pakis, Surabaya, East Java 60225
Monday - Friday: 09:00 - 17:00 WIB
Saturday: 09:00 - 14:00 WIB
15-Minute Meeting · Free

Let’s work together

Struggling with credit card or unsecured debt? We help you resolve it legally and professionally. Schedule a short consultation call today.